---
title: Franchise Setup and Management
description: Manage multiple schools under a franchise structure in Gymdesk. Learn how to set up franchises, add locations, configure billing, and track fees and invoices across accounts.
---

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# Franchise Setup and Management

Managing multiple schools under a franchise structure gives owners visibility and control across all locations, while keeping each account billed separately. Gymdesk supports this setup with tools for setting fees, automating invoices, and tracking payments from start to finish.

**Note:** The first step in setting up a franchise is to reach out to **Gymdesk Support** at support@gymdesk.com. Our team will create the franchise structure on the backend and enable the Franchise tab in your account. Once that’s in place, you’ll be able to start adding and linking your franchise locations.

### **Franchise vs Multi-Location**

Both **franchise** and **multi-location** setups allow you to:

- View data across locations under the **Franchise** tab
- Access multiple accounts if you are a franchise owner
- Migrate settings across locations and accounts

However, these features are **unique to franchises**:

- **Individual Billing** – Each franchise location is billed separately at the full plan price. If you own and operate multiple locations under one entity and want consolidated billing, you're probably looking for our [multi-location](https://docs.gymdesk.com/en/help/docs/gym-location?hsLang=en) functionality, where each additional location is added to your plan for $100/month, or less with Gymdesk Payments (see [Account Plan](https://docs.gymdesk.com/en/help/docs/account-plan?hsLang=en) for details).
- **Franchise Fees** – Franchise accounts include automated fee calculation, invoicing, and reporting.

### ![FranchiseDashboard](https://docs.gymdesk.com/hs-fs/hubfs/FranchiseDashboard.png?width=670&height=348&name=FranchiseDashboard.png) **Overview**

With franchise setup, you can:

- Automatically calculate fees for each academy in your network
- Generate monthly invoices without extra steps
- Review detailed reports showing how fees are calculated
- Create on-demand invoices when needed
- Bill franchisees automatically using their saved payment method
- Export fee and payment data for external systems or spreadsheets

### **Franchise Access Types**

Franchisors can be granted one of two access types:

- **Full Control** – Log in and manage all settings across franchise accounts.
- **View Only** – Limited to viewing accounts in the Franchise module and aggregated reporting.

### **Adding and Removing Franchise Locations**

Franchise locations can be managed under the **Franchise** tab:

- **Add Accounts** – Add new locations to your franchise group.
- **Remove Accounts** – Remove existing locations when needed.
  
    - To fully delete an account, log in to that location and delete it through the admin tool.

### **Fee Calculation**

Franchise fees are calculated monthly and can include:

- **Membership Fee** – a percentage of membership payments
- **Sales Fee** – a percentage of retail sales payments
- **Fixed Fee** – a set monthly charge
- **Software Fee** – a set monthly software charge

![FranchiseFeeCalculation](https://docs.gymdesk.com/hs-fs/hubfs/FranchiseFeeCalculation.png?width=670&height=286&name=FranchiseFeeCalculation.png)   
You can set the default amounts in **Settings**. To disable a fee type, enter “0.”

Custom rates can also be set per location from the **Fees Report**. Changes apply immediately to the current month, while past months remain unchanged for accurate history.

### **Fees Report**

The **Fees Report** gives you a real-time view of franchise fees and stores past records.

![FranchiseFeesReport](https://docs.gymdesk.com/hs-fs/hubfs/FranchiseFeesReport.png?width=670&height=352&name=FranchiseFeesReport.png)

- Each invoice is linked directly in the report.
- Use the **Details** link to see a transaction-level breakdown of how membership or sales fees were calculated.

### **Payment Management**

All franchise payments are managed from the **Payments** screen. Payments are grouped by status and can be filtered for quick searching.

![FranchisePayments](https://docs.gymdesk.com/hs-fs/hubfs/FranchisePayments.png?width=670&height=323&name=FranchisePayments.png)When viewing a payment, you can:

- **Mark Paid** – record a manual payment
- **Charge** – bill all or part of an invoice to a card on file
- **Cancel** – remove an invoice no longer needed

If no payment method is on file, or a charge fails, the invoice is marked **Overdue** until it is updated and paid.

### **On-Demand Payments**

You can also create invoices outside of the automatic fee process. From the **Payments** screen, click **Create** to add an ad-hoc charge (such as for extra services or additional one-time fees).

### ![FranchiseOnDemandPayment](https://docs.gymdesk.com/hs-fs/hubfs/FranchiseOnDemandPayment.png?width=273&height=407&name=FranchiseOnDemandPayment.png) **Data Exports**

All fee and payment data can be exported in CSV format, making it easy to review in spreadsheets or import into external accounting systems.

### ![FranchiseExports](https://docs.gymdesk.com/hs-fs/hubfs/FranchiseExports.png?width=588&height=402&name=FranchiseExports.png) **Franchisee Payment Method Setup**

Franchisees can add their payment method under:  
**Account → Payment Method → Franchise Fees

![FranchisePaymentMethodSetup](https://docs.gymdesk.com/hs-fs/hubfs/FranchisePaymentMethodSetup.png?width=670&height=421&name=FranchisePaymentMethodSetup.png)**  
This card is charged automatically when invoices are due.

### **Franchisee Invoices**

Franchisees can also access their invoices under:  
**Account → Franchise Payments**

**![FranchiseInvoices](https://docs.gymdesk.com/hs-fs/hubfs/FranchiseInvoices.png?width=670&height=265&name=FranchiseInvoices.png)**

### **Sharing Content Across Franchise Locations**

 

**Franchise Master Accounts** can now distribute posts and content to every academy in their franchise network by selecting the **“Share to Franchise”** option. This gives all locations access to shared materials, while editing remains under master account control.

**Note:** This option is only available to users logged into the **Franchise Master account**. Individual locations can view shared content but cannot edit or remove it.

 

![ShareFranchiseContent](https://docs.gymdesk.com/hs-fs/hubfs/ShareFranchiseContent.png?width=670&height=525&name=ShareFranchiseContent.png)

 

- [Gymdesk Glossary](https://docs.gymdesk.com/en/help/docs/gymdesk-glossary?hsLang=en)
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- [Comparison](https://gymdesk.com/) 
    - [Mindbody](https://gymdesk.com/alternative/mindbody)
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