Member Payments
The member profile provides a full record of payment activity, including membership charges, one-time payments, and recurring charges created outside of a membership.
Recurring Payments
Recurring payments are payment plans that repeat on a set schedule—for example, once a week, once a month, or every three months. Recurring payments in Gymdesk can come from two places:
- Recurring Membership Payments
(automatically generated when a membership is assigned). - Custom Recurring Payments
(manually created from the Billing tab by selecting New Recurring Payment).
Note: Custom recurring payments are NOT tied to a membership. They do not provide class access or booking privileges. These payments are typically used for things like private lesson packages, seminar fees, or other non-membership charges.
Recurring Membership Payments
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Found in the Membership Details section of the Member profile.
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View up to (6) scheduled payments at a time:
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Modify (adjust dates, amounts, or payment methods)
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Cancel (stop future payments)
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Undo changes (revert to the original schedule)
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- Payment method details: Each payment shows the payment method used, including multiple methods if partial payments are applied.
How to Create Custom Recurring Payments
☼ Reminder: Custom recurring payments are separate from memberships, so they won’t unlock class or booking access.
Go to Billing in your Main Menu
Select Recurring → (+) New Recurring Payment
When creating a recurring payment, we can change the following properties:
- Amount - The amount of each recurring payment.
- Tax - If you set up taxes in your billing settings, those would appear here. You can modify the tax rates before adding the recurring payment.
- Recurrence - How often the charge repeats (days, weeks, months, or years).
- Description - Text that appears on email invoices and in the member’s payment history.
- First Payment - Choose to start immediately or on a future date.
- Send Email Invoices - Whether to send an Email invoice for each payment.
- Payment method - Use the saved payment method on file, or set to Manual Payment (offline cash/check, manually marked as paid by staff).
Payments
The Payments section shows one-time charges and custom recurring payments. Future scheduled payments can be modified using the Edit ✎ button.
⚠️ Note: Recurring membership payments no longer appear in the Payments section. They are managed directly in the Memberships area of the member profile.
To view all member payments — including one-time fees, custom recurring charges, and recurring membership payments — select Payment History. This button only appears if at least one non-membership payment exists.
**Note: Purchases made through the online store or point-of-sale appear separately in the Purchase History section.
You can create new charges by clicking the "Create a charge" button.