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Member Payments

The member profile provides a full record of payment activity, including membership charges, one-time payments, and recurring charges created outside of a membership. 

Recurring Payments

Recurring payments are payment plans that repeat on a set schedule—for example, once a week, once a month, or every three months. Recurring payments in Gymdesk can come from two places:

  • Recurring Membership Payments
    (automatically generated when a membership is assigned).
  •  Custom Recurring Payments
    (manually created from the Billing tab by selecting New Recurring Payment).

Note: Custom recurring payments are NOT tied to a membership. They do not provide class access or booking privileges. These payments are typically used for things like private lesson packages, seminar fees, or other non-membership charges.


Recurring Membership Payments

  • Found in the Membership Details section of the Member profile.

  • View up to (6) scheduled payments at a time:

    RecurringMembershipPayments
    • Modify (adjust dates, amounts, or payment methods)

    • Cancel (stop future payments)

    • Undo changes (revert to the original schedule)

  • Payment method details: Each payment shows the payment method used, including multiple methods if partial payments are applied.
 

How to Create Custom Recurring Payments

☼ Reminder: Custom recurring payments are separate from memberships, so they won’t unlock class or booking access.

Go to Billing in your Main Menu

Select Recurring(+) New Recurring Payment

CreateRecurringPayment-1


When creating a recurring payment, we can change the following properties:

  • Amount - The amount of each recurring payment. 
  • Tax - If you set up taxes in your billing settings, those would appear here. You can modify the tax rates before adding the recurring payment.
  • Recurrence - How often the charge repeats (days, weeks, months, or years).
  • Description - Text that appears on email invoices and in the member’s payment history.
  • First Payment - Choose to start immediately or on a future date.
  • Send Email Invoices - Whether to send an Email invoice for each payment.
  • Payment method - Use the saved payment method on file, or set to Manual Payment (offline cash/check, manually marked as paid by staff).


Payments

The Payments section shows one-time charges and custom recurring payments. Future scheduled payments can be modified using the Edit ✎ button. 

⚠️ Note: Recurring membership payments no longer appear in the Payments section. They are managed directly in the Memberships area of the member profile.

PaymentsBlock

To view all member payments — including one-time fees, custom recurring charges, and recurring membership payments — select Payment History. This button only appears if at least one non-membership payment exists.

**Note: Purchases made through the online store or point-of-sale appear separately in the Purchase History section.

 

You can create new charges by clicking the "Create a charge" button.

Create_Charge-1