Creating and Managing Discounts

Discounts can be offered in multiple ways depending on how they are configured. They can be shared publicly using a discount code that customers enter while completing a sign-up form, checking out at your online shop, or applied internally by staff. They can be used for promotions, limited-time offers, or internal adjustments, and can be restricted to specific memberships for more targeted control.

You can create a new discount from the Billing section of your account. Click the Discounts tab to create and manage discounts offered at your gym.

When creating a new discount, you can configure how it applies, who can use it, and how long it remains active. These settings allow you to control when and where discounts are used.

Start by entering a title for your discount which will appear on invoices next to discounts when applied. Then select whether the discount will be a percentage or fixed dollar amount. You can further configure how the discount is applied using the options below:

• Online Shop Discount: Enable this to allow the discount to be used for online shop purchases.
• Limit to Specific Products: Restrict the discount to apply only to selected products.

• Sign-Up Discount: Decide if the discount can be used during member sign-up. If this is toggled on, you also will choose whether to apply the discount to only the first membership payment or all payments.
• Eligible Memberships Only: Limit the discount to specific memberships for more targeted use.
• Public Discount Code: Set the code that users will enter to apply the discount, eg. FATHERSDAY. Leaving this field blank stores the discount for internal use only.

• Limited Use: Set how many times the discount code can be used.
• Expiration Date: Set a date for when the discount code will expire, or leave it blank for no expiration.

Discount codes can be applied during the member sign-up process to provide promotional or special pricing. On the sign-up form, codes are entered within the membership selection section in the Apply Discount field. When a valid code is entered, the member will see the discount immediately applied at the bottom of the sign-up form.

Discount codes can be applied when customers purchase retail items through your gym's online shop. When a valid code is entered, the discount will be applied to eligible items before the purchase is completed.