Members Branded Member App

Branded Member App

We’re excited to share that the option to have your own Branded Member App is now available! The functionality gives you the ability to design and launch your own member app to the Apple & Google app stores, all within Gymdesk. The monthly cost is $100, which will not be charged until your app is live.

You can start the process by going to Settings -> Members App -> Setup White Label App. From there, you’ll find a guided tutorial on how to customize your app and launch via the Apple and Google app stores.

Requirements

As an app publisher, you will need to register developer accounts with Apple and Google, pay their fees and ensure you meet their requirements:

  • A D-U-N-S number for your business
  • Apple Developer account ($99 per year)
  • Google Play developer account ($25 one-time fee)
  • A privacy policy on your website

Step 1: App Details

On this step you'll be able to set the store region, app name and app store description.

Step 2: Icon & Splash Screen

Here you'll add your app logo & splash screen image, which is the screen that displays as your app loads

Step 3: Theme Customization

On this page you'll be able to ensure the app matches your brand themes & colors

Step 4: Privacy Policy

Here you'll insert the app privacy policy. If you don't have a standard privacy policy, you can leverage our template.

Step 5: Setup Checklist

Now that you've customized the branding for your app, we'll guide you through all of the steps you need to get your app live in the Apple & Google app stores. Keep in mind that you will need to create your accounts as organizations in both AppStore and PlayStore. We've included some links below to guide you:

Step 6: Review & Submit

Once you've completed all of these steps, you'll review and submit your app order. The Gymdesk app team will review your information and get in touch with you if there are any issues. If everything looks good, we'll submit your app to the app stores and let you know when it's live.

You will not be charged the $100 monthly fee until your app goes live on either store. You can expect your app to be available via the Apple App Store and Google Play within 2-3 weeks of being submitted; however, approval is dependent on the app stores and can take longer.

Testing

Once our team informs you that your app is all set, should you want to add test users to your Apple or Google PlayStore accounts, follow the steps below:

 

Apple App Store:

  1. Add a test user
    1. Navigate to the “Users and Access” section.
    2. Click on the “+” button.
    3. Add a name, last name and email. The email must be the email the tester is using on the device and the one logged to Apple.
    4. Set profile to Developer.
    5. Grant access to the App.
    6. Users will receive an email saying that they were invited to be part of the team. Testers must accept the invitation.
  2. Create a test group:
    1. Navigate to the app on the “Apps” section
    2. Click on the “TestFlight” tab
    3. In the “Internal test” section create a new test group by clicking on the “+” button
    4. You can start adding testers from the users list.
    5. Testers will receive a new email saying that they were invited to test the App. It will have a button that says: “View in TestFlight”. With this button they will be required to download the TestFlight app and with it they can download the white label app.

 

PlayStore:

  1. Add a test user
    1. Navigate to Testing -> Internal Testing section on PlayStore for the white label app
    2. Click on the Testers tab
    3. You can add up to 100 testers by clicking on the "Arrow" icon in the Testers section and adding the email used by testers on the device
    4. Send an invite to testers under the "Join on the web” section
    5. Testers will receive an email to accept the invite, including the link to download the test app