Privacy Notice
Last updated: June 22, 2026
General Information
This Privacy Notice describes the types of information we collect, how we use it, and your rights concerning your Personal Information (defined below). Except as otherwise prescribed by applicable law, in the event of any inconsistency between the English language version and local language version of this Privacy Notice, the English Language version will prevail.
Consent
If you consented to receiving email communications from Gymdesk, you will continue to do so unless you unsubscribe. You may choose to opt out or unsubscribe from receiving future marketing email messages from us. Each marketing email sent from us contains a link with instructions on how to remove yourself from our email list.
Information Collection
We may collect the following types of Personal Information about you which are described in more detail below:
- Personal Information you provide to us;
- Personal Information we may automatically collect; and
- Personal Information we may receive from third parties.
- Personal Information You Provide to Us
- Identifiers
- First and last name, email address, date of birth, home address, work address, and/or telephone number
- Background Information
- Occupation
- Nationality
- Hobbies or other background information
- Other Persons’ Information
- Emergency contact information
- Financial Information
- Payment information, credit card numbers, expiration dates, security codes, bank account information
- Credentials/Account Log-In Information
- Account username and log in credentials, including unique identifiers such as username and password
- Comments and Opinions
- Survey or content submissions
- Reasons why you have selected or heard about our Services
- When you contact us directly, by email, phone, mail, text, chat, when you post on message boards, blogs or complete an online form, we may record your comments and opinions
- Marketing and Event Information
- Participation and registration in events and seminars, opt-in marketing selection, and document or resource download references
- Commercial Information
- Products and Services purchased, transaction information and other data obtained or considered or other purchasing or consuming histories or tendencies
- Sensitive Information
- Such as age, gender, country, language preferences
- Communications
- Preferences for communications and Services, chats, posts, or interactions and communications with us or our third-party providers
- Preferences
- Information derived from other Personal Information about you, which could include your preferences, interests, and other information used to personalize your experience
- Preferences set for notifications, marketing communications, and how our website is displayed
- Consent
- Additional information as otherwise described to you at the point of collection or pursuant to your consent
- Other
- Any other information you choose to directly provide to us in connection with your use of the Services
Information That is Automatically Collected
- System and Device Information
- We may collect information about the computer, tablet, smartphone, or other electronic device you use to connect to our Services.
- Every computer on the Internet has a unique address called an Internet Protocol address (“IP Address”). An IP Address is similar to a telephone number in that it is a long string of numbers. IP Addresses are automatically assigned to all Internet users by their Internet Service Providers (“ISP”). However, since it would be difficult to remember everyone’s IP Address, the Internet allows you to type in an easy to remember name, e.g., a domain name or email address which corresponds to the IP Address. When you use the Internet, your IP Address, as well as other information is automatically logged by web servers.
- Along with your IP Address, we may collect browser type and language; operating system; platform type; device type; software and hardware attributes; and unique device, advertising, and app identifiers.
- Internet or other electronic network activity information, including browser and app logs, content you view or engage with, and app, browser, and device information.
- Domain server from which you are using our Services.
- Type of computer, web browsers, software, search engine used, operating system, or platform you use.
- Mobile device information, including the type of device you use, operating system version, your device’s telephone number (if it has one), the device identifier (or “UDID”). This also includes behavior, use, and aggregated usage, performance data, and from where the application was downloaded.
- Location information related to the IP address of devices used to access the Services, type of browser software, operating system, or mobile device in use, associated region or location data, Internet domain and service provider used, and referring/exit pages from which you linked to our Services.
- Date and Time
- Date and time of your visit or use of our Services.
- Activity
- Data identifying the website pages you visited prior to and after visiting our website or use of our Services.
- Your movement and activity within the website, which is aggregated with other information.
- For example, the website from which you came and the website to which you are going when you leave our website, how frequently you access the Services, the time you access the Services and how long you use them, whether you open emails or click the links contained in emails, whether you access the Services from multiple devices, interaction with email content, access times, error logs, and other similar information, and other actions you take on the Services. Information about files you download, domain names, landing pages, browsing activity, content or ads viewed and clicked, dates and times of access, pages viewed, forms you complete or partially complete, search terms, uploads or downloads, the URL that referred you to our Services.
- Location Related Information
- Location data.
- Social Media
- Information provided by social networks connected to the Services, in accordance with your privacy settings on the social media platform. The connected social network may provide us with information such as your name, profile picture, channel information for YouTube integration, email address, and any other information you have agreed it can share or that the social network provides to us. It also includes information you provide to us directly through our Services on social media networking and blogging platforms (e.g., Facebook, Instagram, YouTube, and X).
- Inferences drawn from any of the information identified above reflecting your preferences and characteristics.
Cookies & Technologies Used to Collect Information About You
Cookies (or browser cookies)
Cookies may be sent to your browser's temporary memory system to assist you in navigating during a particular session only, or a cookie can be sent to your hard drive to serve you better when you return to the website (for example, to recognize you, to save your password, and to offer you customized content).
There are three types of cookies that we may use:
- Strictly Necessary: These cookies are essential to enable you to browse our website and use its features. The information collected by these cookies relate to the operation of our site (e.g., website scripting language and security tokens to maintain secure areas of our site).
- Performance/Analytics: These cookies collect anonymous information about how you use our website (e.g., which pages you visit most often, whether you receive any error messages, and how you arrived at our site). Information collected by these cookies is used only to improve your use of our website and never to identify you.
- Functionality: These cookies remember choices you make (e.g., the country you visit our Services from, your language and any changes you have made to text size or other parts of web pages that you can customize) to improve your experience with our Services and to make your visits and use more tailored and enjoyable. The information these cookies collect may be anonymized and cannot be used to track your browsing activity on other websites.
You can set your browser to notify you when you receive a "cookie" giving you the opportunity to accept or refuse it. See "Help" in your browser. Deleting or not accepting cookies will not prevent you from accessing this website or participating on the website. However, if you do not employ the technology your navigation may be less convenient or personalized given the purposes for cookies.
You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Services. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our website.
Some website browsers have incorporated "Do Not Track" features that send an automated signal to the websites that you visit using that browser. Currently, the Services do not recognize or respond to these signals. However, you can adjust your preferences regarding the data we collect using the tools and methods described above.
For more information on managing cookies, please go to www.allaboutcookies.org or www.aboutads.info, which have further information about behavioral advertising and online privacy.
Web Beacons
Analytics
In addition, data obtained from Google APIs, including Restricted and Sensitive Scopes, will be used and transferred in compliance with the Google API Services User Data Policy, including the Limited Use requirements. For more information, please refer to the Google API Services User Data Policy.
Mobile Application Technologies
By using our Services, you agree that we may contact you by calling or sending messages to your phone, including messages sent to your personal telephone device, i.e., "Mobile Push Notifications." You can use the settings on your mobile device to enable or turn off mobile push notifications from us or Contact Us.
Information We May Receive From Third Parties/Platforms
The Personal Information we collect is covered by this Privacy Notice, and the information the third-party website or Social Media Platform collects is subject to the third-party website or the platform's privacy practices. We encourage you to review the privacy statements of websites you choose to link to from Gymdesk so that you can understand how those websites collect, use, and share your Personal Information. Gymdesk is not responsible for the privacy statements or other content on websites outside of Gymdesk. You are responsible for reading those privacy statements on third-party websites.
How We Use Your Personal Information
We use and process your Personal Information for purposes that may include, but are not limited to, the following:
- Operate the Gymdesk website and deliver the Services you have requested.
- Inform you of other products or services available from Gymdesk.
- Provide related products, promotions, newsletters, and information you request.
- Contact you via surveys to conduct research about your opinion of current Services or of potential new services that may be offered.
- Respond to your inquiries and provide you with requested information and other communications, including by email, text, or chats, including customer support services.
- Personalize or customize your experience.
- Allow you to participate in interactive features when you choose to do so.
- Deliver location-based Services and comply with the territorial requirements and restrictions.
- Fulfill contracts we have with you.
- Maintain, improve, customize, or administer the Services, perform business analyses, or other internal purposes to improve the quality of our business, the Services, resolve technical problems, or improve security or develop other products and Services.
- Comply with our Terms & Conditions.
- Perform analytics for business purposes and business intelligence, including how Services are used so we can improve and expand upon them.
- Comply with any applicable laws and regulations and respond to lawful requests.
- Operate our business.
- Protect the vital interests of a person, when necessary.
- For any other legitimate purpose disclosed to you at the time we collect your information and/or pursuant to your consent.
Sharing of Your Personal Information
- Third-Party Service Providers/Vendors. We may share your Personal Information with third-party service providers or data processors that perform certain functions or services on our behalf (such as to host the Services, store or manage the data, perform analyses, provide customer service, or send communications for us). These third-party service providers will process this data only for purposes specified by us and will be bound by contract to meeting our obligations under applicable law. Third-party service providers may include:
- Mailgun
- Stripe
- Square
- Authorize.net
- GoCardless
- Disclosure of Personal Information for Legal and Administrative Reasons. We may disclose your Personal Information without notice: (i) when required by law or to comply with a court order, subpoena, search warrant, or other legal process; (ii) to cooperate or undertake an internal or external investigation or audit; (iii) to comply with legal, regulatory or administrative requirements of governmental authorities (including, without limitation, requests from the governmental agency authorities to view your Personal Information); (iv) to protect and defend the rights, property or safety of us, our subsidiaries and affiliates and any of their officers, directors, employees, attorneys, agents, contractors and partners, and users of the website Services; (v) to enforce or apply our Terms & Conditions; and (vi) to verify the identity of the user of our Services.
- Safety and Security. We may share your Personal Information to protect the safety and security of our users and customers, to prevent fraud, abuse, or unauthorized activities, to protect the rights of property of us, third parties, you, or others, including enforcing the terms of our agreements.
- Business Purposes. To fulfill our everyday business purposes.
- Change of Ownership. If we are involved in a bankruptcy, merger, acquisition, reorganization, or sale of assets, your Personal Information may be accessed, sold, or transferred as part of that transaction, and this Privacy Notice will apply to your Personal Information as transferred to the new entity.
- With Your Consent. We may share Personal Information consistent with this Privacy Notice with your consent.
- Lawful Purpose. For other purposes permitted by law.
Consumer Rights for Certain Individuals Based Upon Where You Live
- Right to Know/Access: The right to request that we disclose to you the Personal Information we have collected about you.
- Right to Request Correction/Ratification: The right to request that we correct inaccurate Personal Information that we maintain about you, if any.
- Right to Request Deletion/Erasure: The right to request that we delete your Personal Information that we have collected from or about you.
- Right to Opt Out/Withdraw Consent: The right to opt out of the sale or sharing of Personal Information or opting out of processing of your Personal Information obtained from your activities on nonaffiliated websites or online applications for the purposes of targeted advertising. You may also object to automated decision making.
- Right to Object To, Limit Use and Disclosure/Restrict Processing. The right to limit the use and disclosure of Personal Information, including transfers of your information to other parties.
- Right to Data Portability: The right to receive the Personal Information collected in a format easily understandable and in a usable format.
- Right to Non-Discrimination: The right not to receive discriminatory treatment for exercising your privacy rights.
- Right to Limit the Use of Sensitive Personal Information: applies only to California consumers; “Sensitive Personal Information” includes, but is not limited to, information such as financial account information, credit card numbers, precise geolocation, racial or ethnic origin, citizenship, or immigration status.
You may request to exercise the rights above by reaching out to us:
Email: support @ gymdesk.com
Address: 9901 Brodie Lane Ste 160, #1150
Austin, TX 78748
Telephone Number: +1 888 762 7597
Designated Agent. You may designate an agent to make a request on your behalf. That agent must have access to your account in order for us to verify the request. You may make such a designation by providing the agent with written permission to act on your behalf. We will require the agent to provide proof of that written permission. As permitted by law, we may require you to verify your own identity in response to a request, even if you choose to use an agent.
Please note that we reserve the right to not delete your Personal Information if it is necessary to:
- complete the transaction for which the Personal Information was collected;
- provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
- detect security incidents, protect against malicious, deceptive activity, and take all necessary and appropriate steps to mitigate current and future risk;
- debug and repair internal information technology as necessary;
- undertake internal research for technological development and demonstration;
- exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
- engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
- enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
- comply with an existing legal obligation; or
- otherwise use your Personal Information, internally, in a lawful manner that is compatible with the context in which you provided it.
How to Contact Data Protection Authorities if You Reside in the European Economic Area (“EEA”) or United Kingdom (“UK”)
EEA Data Protection Authorities
If you are an resident of the EEA, you have the right to lodge a complaint about how we process your Personal Information with the appropriate data protection authority. Please find your applicable data protection authority here: Our Members | European Data Protection Board.
UK Data Protection Regulator
If you are an resident of the UK, you have the right to lodge a complaint about how we process your Personal Information with the appropriate data protection authority:
Information Commissioner's Office (“ICO”)
Wycliffe House, Water Lane, Wilmslow Cheshire SK9 5AF
Telephone: 0303 123 1113
Fax: 01625 524510
Contact us - public | ICO
Links to Third Party Website
We may also maintain a page on Facebook or other Social Media Platforms. Those pages and your interaction with them are governed by the privacy notices of Facebook or other relevant Social Media Platforms, and not our Privacy Notice. As with other third-party websites, we do not endorse and are not responsible for the privacy practices of these forums, although we may have a presence on them.
Security of Your Personal Information
It is your responsibility to maintain the confidentiality of your log-in credentials and unique identifiers used to access the Services. You are also responsible for ensuring the accuracy of the Personal Information you submit to Gymdesk. Submitting inaccurate Personal Information or failing to maintain the accuracy of Personal Information that changes (for example, a change of email address) may disrupt your ability to use our Services, may affect the Services you receive from us, and may impact our ability to contact you. You can update your Personal Information at any time by logging into and visiting your user account page.
If you believe that your Personal Information has been accessed or acquired by an unauthorized person, promptly Contact Us so that necessary measures can quickly be taken.
Children
Gymdesk collects and stores the Personal Information of children if such information is submitted by a child with prior parental consent or by the parent or guardian of the child in order to use our Services. A parent that provides consent to Gymdesk for the collection and use of a child's Personal Information can, at any time: (i) review, correct, or delete the child's Personal Information; or (ii) discontinue further collection or use of the child's Personal Information. To make a data request related to a child, please Contact Us.
Data Retention and Disposal
Data Storage and Transfers
Artificial Intelligence
Further Information
If you have any questions about anything in this Privacy Notice, or about our collection of Personal Information, please Contact Us:
Email: support@gymdesk.com
Address: 9901 Brodie Lane Ste 160, #1150
Austin, TX 78748
Telephone Number: +1 888 762 7597