---
title: Link your members to Smoothcomp
description: Check who is auto-matched to Smoothcomp, show members how to link their profile, and remind the rest using ready-to-send email and push templates.
---

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# Link your members to Smoothcomp

When a member's Gymdesk profile is linked to their Smoothcomp account, two things get easier:

- **Their results count toward your academy.** Their competitions and podiums show up in Academy Stats and Athlete Activity, and sync back to their Gymdesk profile.
- **Registering is faster.** Their saved details fill in automatically every time they register for an event.
- **Payment status stays up to date.** Their registration status updates automatically after they pay.

Many members are linked automatically. The rest can link themselves in about a minute. This article shows you how to check who's linked and how to get everyone else connected.

 

### **See who's already linked**

When you connect your academy, Gymdesk automatically matches members to their Smoothcomp profiles by name and email. Members are marked *Not linked* when their name and email don't clearly match a Smoothcomp profile. They can link it themselves.

1. Go to **Competitions** \> **Athlete Activity**.
2. Members who show **Auto-matched to Smoothcomp** under their name are already linked. Their results count toward your Academy Stats.
3. Members with a **Not linked** label still need to link their profile.

![Gymdesk Images-35](https://docs.gymdesk.com/hs-fs/hubfs/Gymdesk%20Images-35.png?width=670&height=378&name=Gymdesk%20Images-35.png)

### **How members link their profile**

Members who weren't matched automatically can link their own Smoothcomp account from their member portal. Either way takes a minute or two.

1. Sign in to the member portal.
2. Open **Competitions**.
3. On the **Discover** tab, find the **Link your Smoothcomp profile** banner and select **Link my profile**.
4. Follow the prompts to connect their Smoothcomp account.

![LinkSmoothcomp](https://docs.gymdesk.com/hs-fs/hubfs/LinkSmoothcomp.png?width=670&height=158&name=LinkSmoothcomp.png)

**Linking when registering.** Members who haven't linked yet are asked to connect their account the first time they select **Register**. They select **Connect Smoothcomp**, then finish registering as usual.

![ConnectSmoothcompAccount](https://docs.gymdesk.com/hs-fs/hubfs/ConnectSmoothcompAccount.png?width=670&height=338&name=ConnectSmoothcompAccount.png)

 

### **Remind members who haven't linked**

Find everyone who isn't linked yet and send them a reminder in one go.

1. Go to **Members** and select **Filter**.
2. Under **Connected to Smoothcomp**, choose **No**, then select **Apply**.
3. Select the members you want to contact, then use **Bulk actions** to send an email or text message.

![FilterSmoothcompMembers](https://docs.gymdesk.com/hs-fs/hubfs/FilterSmoothcompMembers.png?width=375&height=498&name=FilterSmoothcompMembers.png)

Use the templates below as a starting point, and change the wording to suit your gym.

#### **Email Templates**

Email 1 · Announcement

Subject: **Something new for tournament season**

Hi \[First Name\],

We've got something new for you: our gym's tournaments are now built right into Gymdesk.

It's called Smoothcomp Connect. Here's what it means for you:

Find tournaments our gym's already approved, matched to your belt and division. Register in a couple taps, with your info already filled in. See your results, medals, and placements land right on your profile, next to your belt and attendance.

No new app to download, nothing extra to set up. **Just open the Competitions tab and take a look.**

See you on the mats,  
\[Gym Name\]

Email 2 · Follow-up nudge

Subject: **Have you checked out the Competitions tab yet?**

Hi \[First Name\],

Quick reminder: you can now find and register for tournaments right inside the app, no separate sign-ups or spreadsheets needed.

**Head to the Competitions tab to see what's coming up.** If you're planning to compete, this is the easiest way to sign up and keep your results on record.

Questions? Just reply here.

\[Gym Name\]

#### **Push Notification or SMS Templates**

Launch

Our tournaments just moved into Gymdesk — find them all in the new Competitions tab.

Finding tournaments

See every tournament we're going to, matched to your belt and division, in the Competitions tab.

Registration

Your name, belt, and academy are already filled in — sign up for your next tournament in the Competitions tab.

Results synced

Podiums and placements now show up next to your belt and attendance. Check it out in the Competitions tab.

Coach endorses a tournament

Your coach just approved a tournament for the team — see who's in and sign up in the Competitions tab.

### **Frequently asked questions**

\+Do members have to link their Smoothcomp account?

Only to register for events through Gymdesk. Members who were auto-matched are already linked. Members can browse events and say they're interested without linking.

\+Why wasn't a member auto-matched?

Auto-matching uses name and email. If a member's name or email is different in Gymdesk and Smoothcomp, they won't match. They can link their profile themselves from the member portal.

\+What changes once a member is linked?

Their competition history shows up in Athlete Activity and Academy Stats, and their details fill in automatically when they register for an event.

\+Can I link a member's account for them?

No. Members link their own Smoothcomp account from the member portal, or when they first register for an event through Gymdesk.

\+Can a member disconnect their Smoothcomp account?

Yes. Members can disconnect at any time in their portal settings.

 

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